Disclaimer

Version 0.1 (2026-07-30).

This Disclaimer forms part of the Agreement for the Property Passport Service.

1. Internal tool only

The Service is currently an invitation-only internal agency tool. It has no public advertising or public property-search surface. Access by an owner, agent, tenant, or admin is a Service permission only and does not prove identity, ownership, agency appointment, professional registration, or legal authority.

2. No professional advice or transaction service

The Operator provides technology only. It is not acting as an estate agent, valuer, property manager, negotiator, financier, lawyer, tax adviser, or investment adviser, and is not a party to any property transaction or tenancy. Users should verify facts against signed documents and obtain independent professional advice where appropriate.

3. User-supplied records

Property, membership, tenancy, rent, media, floor-plan, title, tax, and contact information comes from users and may be incomplete, inaccurate, out of date, or different from the real-world agreement. Service records do not create or change ownership, tenancy rights, payment obligations, or professional authority.

Each member may hold their own copy or view of a property record. Removing access or a dashboard copy is not deletion of records retained by another member or by the Service for traceability.

4. Private documents and identity data

Access controls reduce but cannot eliminate the risk of unauthorised access. Title and tax documents are intended for owners and admins only; media and floor plans are available to joined members. Users must still avoid uploading unnecessary personal data and must protect anything they download.

IC and company numbers are stored as hashes for exact-match checks and are not displayed. Hashing lowers exposure but is not a guarantee of anonymity or immunity from attack.

5. Notifications are reminders only

Membership, invitation, closure, rent-payment, and tenancy-renewal notifications are operational aids. Daily jobs, email providers, devices, connectivity, configuration, or user opt-outs may delay or prevent delivery. A reminder is not a demand, receipt, legal notice, accounting record, or substitute for a user's own diary and contractual obligations.

6. Account closure and retention

Account closure does not erase property records, audit logs, or records another participant relies on. The email may be reused immediately, but memberships do not transfer to the new account. The closed profile is scheduled for purge after one year, while a closure audit entry and its name/email snapshot remain for traceability.

7. Planned features are not promises

AI-assisted title-document review with owner consent, banking-gateway rent-receipt tracking, Telegram contact verification, and multiple tenancies per property are planned only. They are not active, guaranteed, or available for reliance. If launched, automated or third-party results may still be incomplete or wrong and must be checked.

8. Availability and lawful limits

The Service is provided "as is" and "as available". We do not guarantee uninterrupted operation, error-free data, reminder delivery, or suitability for a particular purpose. Nothing in this Disclaimer excludes a mandatory Malaysian consumer right or liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.